1. GENERAL RETURNS INFORMATION:
Every item we sell comes with a 30 day mechanical inspection period. This time is provided to inspect your items for any defects. If you discover a reason to return an item, we will refund your money or exchange the item within 30 days of receipt, if it is still in the same condition as when sold, and all ammo boxes are complete. (Does not apply to items sold AS-IS).
2. RETURNS OF NON-DEFECTIVE ITEMS
All returned non-defective items must be returned in complete original packaging and in the same condition in which it was shipped, merchandise that’s been fired, modified or abused, or is returned incomplete is not accepted for refund or exchange. If you wish to send an item back you must call 785-383-4217 to get a return authorization number first, to be sure your returned package is received and processed properly. Do not email for a return authorization number, if you do you will get a reply asking you to call. Items that are new in the package cannot be returned if the package was opened, unless found defective. No returns are accepted COD. Shipping costs are not refundable. The customer is responsible for paying shipping both ways, credit card processing fee or restocking fee may be deducted from any refund.
3. RETURNS OF DEFECTIVE ITEMS
New products are to be free of defects. Surplus items and used items are to be as advertised. Although we visually check each item for any apparent defects before it’s shipped, we do ask that you immediately check your merchandise once it arrives. If the items appear defective or do not function, please call us at 928-445-9650 within 30 days. Some products we sell are covered by the manufacturer’s warranty that requires items to be sent directly to the manufacturer for replacement or repair, not to Patriot Sports. If we made a mistake on your order, for example, sending the wrong item, we can issue a return service label so you do not have to pay return freight charges.
4. DAMAGED SHIPMENTS
If an item is damaged during shipment keep all materials (boxes, packing lists, labels and merchandise included in the shipment) this will help the claims process. Open and inspect all your items immediately upon receiving them. If the package was damaged in shipment, please call us at 785-383-4217
5. A NOTE ON SURPLUS FIREARMS & AMMO
Standard NRA grading does not really apply to military surplus guns. We make every effort to accurately describe the condition of our military surplus items online and when you call. If you have more detailed questions about the condition of an item, then please call at 785-383-4217 9:00am-5:00pm Monday thru Friday, or 9:00am to 3:00pm Saturday and we’ll be happy to help. Click the link at left to the page for Gun grading guide to read more. Note: if you don’t order a handpick, don’t assume you’ll receive a nicer than average firearm … you’ll just get whatever is next on the shelf.If you have trouble with ammo, such as not feeding, not firing, or extracting, et cetera, check your gun, since many times a customer will return ammo that they report does not work, and it works perfectly when tested by us.
6. We always hope you are satisfied with your order.
To make sure you get everything you expect from Patriot Sports, we back your purchase with our 30 day inspection period for defects. Customers who call after 30 days normally cannot return any items, after 30 days all sales are final. If you wait 30 days or more before you look at your order, and then find something wrong, unfortunately we can no longer accept returns after such an extended period of time.
Price Disclaimer: ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE, please call to confirm current pricing and availability. We are not responsible for errors or any wacky digital weirdness which may occur. Not all items are as pictured.
WARNING: ALL FIREARMS AND AMMUNITION BUYERS SHOULD RECEIVE PROPER INSTRUCTION AND TRAINING IN THE PROPER USE OF THESE PRODUCTS BEFORE USING THEM.
Terms and Conditions
Shipping and Return
Have a question? Want to make an order? Call, email, or fill out the contact form to contact us.